It turned out that T-Mobile USA has managed to beat other top U.S. wireless carriers in offering customer care during the first half of 2010.

A survey was conducted that involved 9,690 wireless customers who due to some reasons contacted the customer service department of their carrier during the past six months.

The ranking of T-Mobile was 777 out of a 1,000-point scale. 753 is considered to be the industry average.

As for AT&T, it is on the second rank. It has managed to gain a score of 757. Verizon Wireless takes the third rank, it came beneath the average level.

Despite the fact that one could observe improvements in recent quarters, still Sprint Nextel became the last among the top four carriers. It gained 734.

In fact, the report about the carriers was based on how well wireless carriers service was through telephone calls, automated system as well as live representative.

It was found out while 60% of wireless users try to find customer service remedies, still there is a big reliance on Web as well as in-store visits.